Vision:

To ascend as a distinguished provincial reference hospital, delivering top-tier healthcare services, clinical education, supervision, and research.

Mission:

At Bushenge Provincial Hospital, our mission aligns with the provincial hospital standards in Rwanda.

We are committed to providing healthcare services in accordance with our provincial scope, actively contributing to disease prevention, control, and health promotion.

We undertake the responsibility of supervising and coaching health centers and district hospitals in our catchment area, aiming to enhance overall health care service delivery.

Additionally, we are dedicated to making significant contributions to education, healthcare professional training, and research endeavors.

Goals:

We are guided by a set of clear goals:

1. Ensure the provision of equitable, accessible, and standardized quality health services to the population we serve.
2. Conduct clinical education, supervision, and research activities that befit our role as a provincial hospital.

Values:

Our organizational culture is anchored in the following values:

1. Excellence: We relentlessly pursue excellence in every aspect of our work, pushing boundaries and setting new standards daily.
2. Accountability: We hold ourselves accountable to the community and each other, recognizing that our collective efforts are essential for success.
3. Integrity: Our commitment to openness and truthfulness guides our actions, ensuring the highest ethical standards in everything we do.
4. Teamwork: We recognize the strength in collaboration, fostering a team spirit that propels us towards achieving our common goals. Together, as one cohesive unit, we are stronger.

SCOPE OF SERVICES

Our health care services are divided into four categories including Ambulatory, Inpatients Emergency & Ambulance and support services.

Each is divided Departments and functional units

Ambulatory services: General Outpatients Department, Specialized outpatients’ services like Ophthalmology, Dentistry, NCDs, PDC,HIV clinic, Mental health, Isange One stop center

Inpatient services

Internal medicine: General hospitalization for males and females with medical conditions Isolation for infectious diseases

Surgery: General hospitalization for males and females with surgical conditions,Major surgeries,Minor surgeries

Pediatrics : General hospitalization for sick children

Neonatology: High dependency newborns care (incubation) unit, Hospitalization for sick newborns

Nutrition service: Hospitalization for sick children with malnutrition nutrition Demonstration unit

Maternity ward: Hospitalization, Normal Delivery, Abnormal delivery including cesarean etc. Antenatal care

Emergency services: Medical Emergencies unit, surgical emergencies and trauma unit

SUPPORT SERVICES

• Laboratory: with sample collection, microbiology, hematology, immuno-serology, and TB units

• Medical Imaging: X-ray, Ultrasound

• Medical records

• Pharmacy

• Functional rehabilitation rehabilitation (Physiotherapy)

• Laundry

• Kitchen

Each department and service has a set of general and specific policies and procedures describing the objectives of the department/services, care provided, as well as a description of organization of the services and staffing requirement