Rights and Responsibilities

Visitors related information

Patient Rights

  1. Right to Informed Consent: Patients have the right to be informed about their medical condition, proposed treatments, potential risks, benefits, and alternatives, and they have the right to give or refuse consent for any medical intervention.
  2. Right to Privacy and Confidentiality: Patients have the right to privacy regarding their medical information, and healthcare providers must maintain confidentiality of their health records in accordance with applicable laws.
  3. Right to Dignity and Respect: Patients have the right to be treated with dignity, respect, and consideration, regardless of their background, beliefs, or medical condition.
  4. Right to Refuse Treatment: Patients have the right to refuse any treatment, medication, or procedure, and healthcare providers must respect their autonomy in making such decisions.
  5. Communication and Information: Patients have the right to clear, honest, and culturally sensitive communication. This includes being informed about their medical condition, treatment options, risks, benefits, and alternatives in a manner that is understandable to them.
  6. Right to Pain Management: Patients have the right to appropriate pain management, and healthcare providers should address and manage pain as part of the overall treatment plan.
  7. Right to Complaint and Appeal: Patients have the right to voice concerns, file complaints, and appeal decisions regarding their healthcare without fear of reprisal. Healthcare institutions should have mechanisms in place for addressing and resolving patient grievances.
  8. Right to advocacy: The patient's right to advocacy refers to the entitlement of individuals to have support and representation in the healthcare system to safeguard their interests, ensure their rights are respected, and promote their well-being. Patient advocacy involves providing assistance, support, and guidance to patients as they navigate the complexities of healthcare.
  9. Right to safety and security: The patient's right to safety and security is a fundamental principle in healthcare that emphasizes the entitlement of individuals to receive care in an environment that prioritizes their well-being, minimizes risks, and ensures protection from harm.
  10. Right to Access Medical Records: Patients have the right to access their own medical records and request copies, while also having the ability to correct any inaccuracies.

Patient responsibilities

  1. Providing Accurate Information: Patients are responsible for providing accurate and complete information about their medical history, current health status, medications, and any other relevant details to healthcare providers.
  2. Active Participation in Care: Patients are encouraged to actively participate in their healthcare decisions, follow treatment plans, and communicate openly with their healthcare team.
  3. Adherence to Treatment Plans: Patients have a responsibility to follow prescribed treatment plans, including taking medications as directed, attending follow-up appointments, and following lifestyle recommendations.
  4. Communication: Patients should communicate openly and honestly with healthcare providers, expressing their concerns, asking questions, and providing feedback about their care.
  5. Informed Decision-Making: Patients are responsible for seeking information, asking questions, and making informed decisions about their healthcare based on the information provided by healthcare professionals.
  6. Respect for Providers and Staff: Patients should treat healthcare providers, staff, and fellow patients with respect, recognizing the diversity of backgrounds and experiences in the healthcare setting.
  7. Respect for Appointments: Patients should attend scheduled appointments or notify the healthcare facility in advance if they need to reschedule or cancel. This helps ensure efficient use of healthcare resources.
  8. Follow Facility Policies: Patients are responsible for following the policies and guidelines of the healthcare facility, including those related to visitor hours, smoking regulations, and other facility-specific rules.
  9. Payment Responsibilities: Patients are responsible for understanding and fulfilling financial obligations related to their healthcare, including payment of co-pays, deductibles, and any other applicable fees.
  10. Self-Care and Health Promotion: Patients have a responsibility to engage in healthy behaviors, such as maintaining a healthy lifestyle, managing stress, and adhering to preventive care recommendations.
  11. Emergency Preparedness: Patients should be aware of emergency procedures within the healthcare facility, provide emergency contact information, and participate in emergency preparedness efforts.
  12. Follow-Up Care: Patients are responsible for attending follow-up appointments, diagnostic tests, and screenings as recommended by their healthcare providers to monitor their health status.
  13. Medication Management: Patients should manage medications responsibly, including taking prescribed medications at the correct dosage and reporting any side effects or concerns to their healthcare providers.
  14. Respecting Facility Resources: Patients are responsible for using healthcare resources responsibly, avoiding unnecessary visits to emergency departments for non-emergent issues, and contributing to the efficient use of healthcare services.